Preparing for your appointment

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Phone triage

After booking an appointment with us, you will receive a short initial triage call from our friendly and attentive customer care team. In this call, they will confirm the appointment details, provide you with information about preparing for your appointment and learn about any related healthcare problems or any additional support that may be required

EAR HEALTH CHECK

Appointment preparation

To ensure the effectiveness and smoothness of your microsuction ear wax removal, we kindly request that you follow some simple preparation steps in advance.

Whether you opt for an at-home or in-clinic appointment, we highly recommend applying olive oil ear drops three times a day for at least five days before the day of your appointment. This helps maximises the success of ear wax removal while keeping it as comfortable as possible. Dry wax is stubborn wax so olive oil drops helps to soften the wax. Please note that if no wax is found, the full fee still applies.

We come to you

We kindly request that you are ready for your appointment 5 minutes prior to the start time. Please keep an eye on your phone in case your ear health specialist faces any issues finding your address in which case they will call you on the phone number provided at the booking. Listen out for your door bell. Our practitioners will introduce themselves as being from Ear Health Check and may be with a suitcase which has their equipment for the appointment. For the procedure, will will require you to be sitting upright on a chair and having a chair available for the practitioner. If you are not able to transfer to a chair from your bed, then your practitioner may need to prop your head forward with some pillows. Our practitioners are experienced in working in different environments and tailoring their care to the needs of their patients.

Clinic

Before your appointment begins, please arrive 10-15 minutes beforehand. Upon arrival, inform the receptionist of your name and booking information for your ear health check appointment

Don't Just Take Our Word for It

Join Our Growing Family of Happy Clients

Our Process From Booking To Aftercare

Our comprehensive system is designed to streamline the entire process seamlessly. With cutting-edge technology and a user-friendly interface, we ensure a hassle-free experience for our clients.
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Choose Your Location

Decide whether you prefer a home visit or a visit to one of our clinics.
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Fill out the booking form

Select a convenient date and time for your appointment and fill out some basic information.
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Your Appointment

Our practitioner comes to your home or visit one of our clinics
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Aftercare and Support

Follow any post-care instructions and rely on our ongoing support for your ears

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