Preparing for your appointment

  1. Home
  2. Preparing for your appointment

Phone triage

After booking an appointment with us, you will receive a short initial triage call from our friendly and attentive customer care team. In this call, they will confirm the appointment details, provide you with information about preparing for your appointment and learn about any related healthcare problems or any additional support that may be required

EAR HEALTH CHECK

Appointment preparation

To ensure the effectiveness and smoothness of your microsuction ear wax removal, we kindly request that you follow some simple preparation steps in advance.

Whether you opt for an at-home or in-clinic appointment, we highly recommend applying olive oil ear drops three times a day for at least five days before the day of your appointment. This helps maximises the success of ear wax removal while keeping it as comfortable as possible. Dry wax is stubborn wax so olive oil drops helps to soften the wax. Please note that if no wax is found, the full fee still applies.

We come to you

We kindly request that you are ready for your appointment 5 minutes prior to the start time. Please keep an eye on your phone in case your ear health specialist faces any issues finding your address in which case they will call you on the phone number provided at the booking. Listen out for your door bell. Our practitioners will introduce themselves as being from Ear Health Check and may be with a suitcase which has their equipment for the appointment. For the procedure, will will require you to be sitting upright on a chair and having a chair available for the practitioner. If you are not able to transfer to a chair from your bed, then your practitioner may need to prop your head forward with some pillows. Our practitioners are experienced in working in different environments and tailoring their care to the needs of their patients.

Don't Just Take Our Word for It

Join Our Growing Family of Happy Clients

Our Process From Booking To Aftercare

Our comprehensive system is designed to streamline the entire process seamlessly. With cutting-edge technology and a user-friendly interface, we ensure a hassle-free experience for our clients.
null

Enter Your Location

See if we cover your area.
null

Compete Your Booking

Select a convenient date and time from the calendar for your appointment, fill in your contact details and press the Book Now!
null

Your Home-Visit

Listen out for your doorbell or knock on the door when your assigned ear health arrives.
null

Aftercare and Support

Receive your consultation report, follow any instructions and rely on our ongoing support for your ears.

Book Your EarHealthCheck in Just a Few Clicks

Menu