Standard ear wax removal appointments are designed for patients who can easily follow instructions, stay still, and understand what is happening.
Patients with dementia need something quite different — and our practitioners are experienced in providing exactly that.
We work entirely in the patient’s own space
For someone living with dementia, familiarity is everything. Being taken to an unfamiliar clinic can cause significant distress — confusion, anxiety, and resistance that makes any procedure much harder.
By coming to your loved one’s home, care home, or sheltered accommodation, we allow them to stay in an environment they recognise and feel safe in.
This makes the whole experience calmer and more manageable for everyone.
We take our time
We never rush. Our practitioners understand that a patient with dementia may need longer to feel comfortable before any procedure begins.
We introduce ourselves gently, explain what we are doing in clear and simple terms, and follow the patient’s lead throughout.
If at any point the patient shows signs of distress, we pause. Their comfort and dignity always come first.
We use microsuction — the method that works best in this setting
Microsuction is the gold standard for ear wax removal, and it is particularly well-suited to patients who may be anxious or find it difficult to stay completely still.
Unlike ear irrigation (water syringing), microsuction does not involve water — there is no mess, no wet sensation, and no temperature-related dizziness. The procedure is conducted under direct visualisation using our TympaHealth HD device, so our practitioners can see exactly what they are doing at all times.
The entire process is gentle, precise, and typically takes less than 30 minutes.
We communicate with carers and families throughout
We understand that you, as a carer or family member, need to understand what has been found and what has been done.
After every visit, we send a full written consultation report including before-and-after images of the ear canal, clinical notes, and any recommendations. This report can be shared with the patient’s GP or care team if needed.
All practitioners are DBS checked and fully insured
Every Ear Health Check practitioner holds a current DBS (Disclosure and Barring Service) check.
We are fully insured and accredited by the British Society of Audiologists (BSA) and the British Society of Hearing Aid Audiologists (BSHAA). You are welcoming a trusted, qualified professional into your home or care setting.
